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    Frequently Asked Questions

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    Blackboard

    Assignments

    To clear an assignment submission and allow the student to re-submit, you need to do the following in the grade center:

    • Access the grade center (Full grade center, or Assignments view)

    • In the grade center table, scroll to the assignment column and locate the cell for that specific student. It should have a yellow icon indicating a submission

    • Click on the small arrow next to the yellow icon and select "View Grade Details" from the menu

    • In the Grade Details window, click on the "Clear Attempt" option and "Submit". This will delete the current submission for that specific student.

    • Make sure the assignment is available for the student, so he/she can click on the link and submit again.

    Enable safeAssign for Assignment submissions.

    • In any content area, create an assignment from the menu "Assessments", Assignment

    • While filling the assignment details, make sure you expand the link "Submission Details"

    • For Plagiarism Tools, check the option "Check submissions for plagiarism using SafeAssign"

    When you create an assignment, a Grade Center column is created automatically. From the Grade Center or Needs Grading page, you can see who has submitted their work (indicated by a yellow circle with explanation mark in the middle). Click the arrow next to the yellow circle and then select "Attempt". The attempt page will open where you can view and grade the assignments.

    You can hide a column from students while you assign grades and feedback.

    • In the Grade Center, find the column that you want to hide its grade from students and click the small arrow next to the column header, then select "Edit Column Information".

    • On the Edit Column page, navigate to the Options section.

    • Select No for "Show this column to students".

    Students access their grades from their My Grades pages or the assignment's Review Submission History page.

    Grade Center

    To choose the best three quizzes, and drop the one with the lowest mark, do the following in the Grade Center.

    • Make sure that all four quizzes have the same category. No other column should have the same category because you will choose the best based on the category. You need to create a new category, "Quiz" for example, and assign it to all four quizzes columns.

      • To create a new category, from "Manage" menu, select "Categories", and then "Create Category"

      • To assign the category to a specific column, from the column header, select "Edit Column Information" and then change the category field to "Quiz"

    • Edit the "weighted Total" Column to select all the columns that you need to include in the final grade. For the four quiz columns, you need to select the category "Quiz" instead of the columns. Then from the right menu, select "Drop Grades" "Drop 1 Lowes Value".

    Yes. You can specify a specific weight for each column from the percentage of the total course mark. This can be achieved by adjusting the settings for the Weighted Total column instead of the Total column. Follow the steps to do so:

    • In the Grade Center, please click on the arrow next to the "Weighted Total" column header, then click on Edit Column Information

    • On the Editing Column page, and through the "Select Columns" section, choose the column that you want to count in the total grade of the course from the "Columns to select" window.

    • Click on the arrow to move the column to the "Selected Columns" window.

    • Type the percentage in the box next to the column name.

    • All needed columns must be moved and their percentage determined in the same way so that the total weight is 100%. This step is usually done after creating all the columns necessary to calculate the total grades.

    • Click on "Submit" to save the settings.

    Yes. While in the "Grade Center" page, and from the "Work Offline" menu at the top, select "Download". The "Download Grades" page will open. Select the options that you prefer and click "Submit".

    You can hide a column from students while you assign grades and feedback.

    • In the Grade Center, find the column that you want to hide its grade from students and click the small arrow next to the column header, then select "Edit Column Information".

    • On the Edit Column page, navigate to the Options section.

    • Select No for "Show this column to students".

    • Select Submit.

    Yes. You can exclude a column from the Grade Center calculations.

    • In the Grade Center, find the column that you want to exclude from the total and click the small arrow next to the column header, then select "Edit Column Information".

    • On the Edit Column page, navigate to the Options section.

    • Select No for "Include this column in Grade Center calculations".

    • Select Submit.

    This is happening because a student account has been created for you when you used the “student preview” feature. It is preferable that you clear this account by following the steps below:

    • In the blackboard window of the course and through the blue banner at the top of the page, please click on the "Enter Student Preview" icon.

    • Seeing the orange bar indicates that you have moved to the student window. In the student window, click "Exit Preview" to exit the page again

    • A window will appear containing three exit options, please make sure to select the first option. "Delete the preview user and data." Then click on "Continue".

    In the Grade Center, and from the menu "Manage", select "Column Organization". You will see a list of all visible and hidden columns. Select the column that you want to show, then select "Show" under the "Show/Hide" button, then click "Submit".

    Tests

    Yes. It is possible to give extra time for a specific student or groups. To do that:

    • After you deploy the test, access the "Test options".

    • Set the "Timer" for the whole class, for example, 60 minutes.

    • In the "Test Availability Exceptions" section, click the "Add user or group button" and then select the specific students who should be given extra time, then set a different time for these students in this section.

    Yes. You can do this for tests and for any other items in Blackboard using the “Adaptive Release” feature.

    • After publishing the test in a content area, click on the small arrow next to the test name and select "Adaptive Release"

    • In the adaptive release window, and under the "Membership" section, select the users or groups that you want them to access the test and then click "Submit".

    Yes. When you deploy the test, and while in the "Test Options" page:

    • Scroll down to "Test Presentation" section

    • Select "One at a Time" and check the "Prohibit Backtracking" option, then "Submit"

    Yes. When you deploy the test, and while in the "Test Options" page:

    • Scroll down to "Test Presentation" section

    • Check the "Randomize Questions" option, then "Submit"

    Yes. Ask students to download the Respondus LockDown Browser and enable this feature for your test in Blackboard. Check the detailed steps in the Respondus LockDown Browser Tutorial.

    Collaborate Ultra

    Yes. You need to enable guest link access in the session settings and then copy the link and send it to students:

    • Enable the guest link for new sessions: check the "Guest Access" option in the "Event Details" window. Save Settings.

    • Enable the guest link for existing sessions or the Course Room, click the three dots to access the session options, then select "Edit Settings", then check the “Guest Access” option in the "Event Details" window. Save Settings.

    • Copy the Guest link. Click on the three dots next to the session name and then select "Copy Guest Link".

    • Send the link to students via email or any other communication way you prefer.

    Yes. Here are the steps to do so:

    • Open the video in a Chrome tab and keep it maximized

    • In the Collaborate session. Open the Collaborate panel by clicking the purple button on the bottom left of the screen. Then click "Share Content".

    • Click "Share Application/ Screen", and then

    • Select "Chrome Tab"

    • Select the tab of the video that you want to share. Make sure that "Share Audio" is selected and then click "Share".

    More details are available at the "Share Video" tutorial.

    You can share a maximum of two cameras in the Collaborate Ultra session. You can share your video by clicking the camera option at the bottom of the screen, and share another camera connected to your computer though "Share Content", and then "Share Camera". Students can see you and anything else you want to show.

    Students can access recordings of the Collaborate Ultra session from the Collaborate Ultra tool menu or via a direct link that the instructor sends to them. Check the steps for both ways in the tutorial: How can students access recordings in Collaborate Ultra.

    Only if you allow this as an instructor. You can do this by editing the "Session Settings" and then checking the "Allow recordings download" under recordings. Students will be able to download the recording while watching it.

    After the session had ended, you can retrieve the attendance report from the Collaborate Ultra page by accessing "All Previous Sessions" and then clicking "View Reports" option for that specific session. More details are available at the tutorial: Retrieve the attendance report in Collaborate Ultra.

    Echo 360

    Yes, you can share the content with other Echo360 users. The shared media content will appear in Shared with me tab of the other user's Echo360 Home page.

    Instructions on how to share content with other users:

    • Hover over the media tile and click the Menu button.

    • Select Share from the media options menu

    • The Share settings modal appears with the Individuals tab active by default.

    • Use the Share with drop-down list at the bottom of the modal to select a user to share the media with.

    • Type directly into the textbox to filter the list based on the text provided. Continue typing or backspace as needed to find the user you want.

      • NOTE: The Search matches the FIRST portion of the text entered, though it can be the first part of the user's First name, Last name, or Email address.

    • Select the matching user you want to share this media with. Once selected, the user appears in the Individual shares list

    • Repeat the above steps to share the item with additional users. All individual shares will appear in this modal until no longer shared with them.

    • Click the X next to a user to un-share this media with them.

    You can download content from your Echo360 Content if you need or want a local copy of the media.

    To download a recording from Echo360:

    • Click the menu button on the media tile, select More Actions, and then select Download.

    • If you are downloading a video, you will see a selection dialog box.

    • Select whether to download the Video file or the Audio only file. If the classroom capture had DUAL visual feeds, you are asked to select which you want.

    • Use the buttons below the thumbnails to select which quality of video you want (SD or HD). If you select the audio file, only an MP3 option is shown below the thumbnails.

      • NOTE: The size of the download file is shown with each of the quality options.

    • Click Close once the download has begun.

    You can disable student downloads of your content at any time in the Settings tab of your Echo360 course section. Videos owners can always download content they own.

    For instructions, please see below:

    • Log in as an instructor.

    • Navigate to the SETTINGS tab for the course.

    • Select Features from the left side of the tab.

    • Toggle the Class Content downloads switch off to disable the ability to download content (it is enabled by default).

    No, they are not. However, it is advisable to download your Collaborate Ultra recordings and upload them to Echo360.

    • From the Echo360 Page, click on the top menu Icon “Create”

    • Click “Upload Media”

    • In the File Stack window, use the location selection on the left to identify where the file you want to upload resides, and then follow the prompts. Your local computer is selected by default.

    • Click the icon in the center of the screen to select the file(s) to upload.

    • Select the file(s) you want to upload. You may select multiple files for upload, using the shift+select or ctrl/command+select functionality. You may also drag-and drop-multiple files to the File Stack window.

    • Once the file(s) you want to upload are listed in the File Stack window, click Upload.

    • The File Stack window changes to provide an upload progress bar. When finished, the window disappears.

      • NOTE: The newly uploaded file appears in your Library but is dimmed while it is processed.

      • NOTE: that you may need to refresh the page to see the newly uploaded file.

    Students do not need to have Echo360 installed into their laptops, from the Echo360 Page, the course feature tabs for Students include:

    Classes - the list of classes in the course containing media (Recordings) for students to view.
    OR
    You can add the video as a mashup in any of the course content areas.
    OR
    Send the link directly to the students, please see below:

    • Hover over the media tile and click the Menu button.

    • Select Share from the media options menu

    • The Share settings modal appears with the Individuals tab active by default.

    • Click ADD LINK.

    • The Access links section changes to show the newly generated link along with the options available.

    • Click in the URL field to copy the URL to your system clipboard.

    • Send it to students by Email or Copy it to any content area.

    The "Share Class" is not activated because you do not have a class selected up.

    To share a recording in a specific section, please see below:

    • Click the menu button for a content tile and select Share
    • Then click the Class tab
    • The Share Settings dialog box contains three tabs with sharing options, select Class tab.
    • Use the course drop-down list at the top of the modal to select the course where you want to share this media.
    • Use the term and section drop-down lists (which become active after selecting a course) to select the term and section where you want to share the media.
    • Select whether you want to share this media to an Existing Class or create a New Class to hold this media.
    • For an Existing Class, use the drop-down list to select which class to share the media to.
    • For a New Class, enter a Name and/or a Start Date and Start Time for the class, as well as a Duration.
      • NOTE: Classes must have either a Name or a Date/Time/Duration and typically have both, but only one or the other is required. A Description is optional.
    • When finished, scroll to the bottom of the Sharing modal and click Share.
      • NOTE: If the Share button is not active, review the fields in the modal and be sure you have completed all the necessary items.
    • Repeat the above steps to share to a different course.
      • NOTE: The content now appears for the selected (or created) class on the Class List page for the course. If you created a new class to hold the content and the class has no date, your new class appears at the bottom of the class list by default. You can reorder the class list and change its location if necessary.

    Microsoft Teams

    To do so you need to:

    • Go to Teams Calendar

    • Create meeting and specify attendees

    OR

    • Go to outlook calendar

    • Select Join Teams Meeting and specify your attendees.

    Note: If scheduled from the channel all members will be notified.

    Team owners manage certain settings for the team. They add and remove members, add guests, change team settings, and handle administrative tasks. There can be multiple owners in a team.

    • Go to your Team

    • Click on the three dots beside the teams name

    • Select Manage Teams> select the member > change his role to owner

    • Go to your Team

    • Click on the three dots beside the teams name

    • Add member

    • Enter their Emails to your Team (they have to have a Microsoft account) If not they will be asked to create an account.

    No, Guests cannot be team owners. Guests are people from outside of your organization that a team owner invites, such as partners or consultants to join the team. Guests have fewer capabilities than team members or team owners, but there is still a lot they can do such as starting a meeting and sharing files.

    During the meeting, select Show participants > choose Download attendee list

    During the meeting, select Show participants > choose Mute all

    Note: but students still can unmute themselves

    For the speakers, you can unmute them one by one from the participants list.

    To broadcast your computer sound you have to do it through desktop sharing not application sharing.

    When you share a desktop, you have the option to include computer sound. Make sure to enable it

    From profile > settings > turn on new meeting experience > quit the team > upload it again

    No, you can record any Teams meeting only when the meeting starts.

    • When you start, the meeting enables the camera and Background settings to select a new background.

    OR

    • While you are in the meeting click on the three dots.

    • Select show background effects and choose your preferable background.

    • Go to the Teams channel or chat window in which you want to include a quick poll. At the bottom of your Teams app, click Forms. (Note: If you do not see the Forms icon, click Messaging extensions, and then select Forms.)
    • Add your question and options, and then click "Next".
    • Preview your poll, and then click Edit if you want to make changes, or click Send if you are ready to post it.

    As people in your group take the poll, you will see real-time results in your group conversation.
    photo of Qatar University buildings - right side
    photo of Qatar University buildings - right side