We provide our services through structured procedures for each type of service to ensure the efficiency of our team and to ensure delivering high quality service in a reasonable time.
Quality Policy
The QU Center for Entrepreneurship (CFE) has developed and implemented this policy as part of our commitment to quality, continual improvement, customer focus, risk management and compliance.
We, the management and employees in the Center for Entrepreneurship, are committed to support entrepreneurship in Qatar University and the community at large through high quality training, incubation, research and consultancy.
This is achieved through the consistent application of a quality management system, the main objectives of which are:
- Offering high standard of service by utilizing competent professionals.
- Exceeding the expectations of Qatar University by excelling in operations.
- Increasing the efficiency of employees and empowering them by training and coaching.
- Focusing on modernization and technology to increase operational efficiency.
- Closely interacting with and monitoring service providers to establish highest quality standards.
- Achieving timely delivery as per specification and requirements.
- Attending and resolving complaints in a timely manner ensuring customer satisfaction.
- Progressively reducing customer complaints.
- Ensuring continual improvement by setting and measuring objectives, carrying out regular quality audits, undertaking corrective action and conducting regular reviews by top management.
- Compliance with all legal, regulatory and contractual requirements.
- Identifying and addressing risks and utilizing the opportunities.
This policy will be displayed prominently in the Center for Entrepreneurship and will be available externally to all interested parties on request. It will be kept up to date and will be amended to suit any changes in the size or nature of the activities. The policy shall be reviewed every year.
Payment Policy
General Terms and Conditions
Upon successful completion of online payment, you will receive an email confirming your registration.
Joining instructions will be e-mailed to you by the Program Coordinator within three days prior to course start date.
All courses are subject to sufficient enrollment of participants.
Certificate of attendance will be provided on the last day of the course, subject to 80% class attendance.
For refund requests, kindly download and fill in the Refund form from the bottom of the page and submit along with a copy of your Qatari ID and registration confirmation email. Any refund applicable as per the refund policy will be made to the concerned credit card only.
In the event of course cancellation, you will receive an email notification and your course fee will be refunded to your credit card.
Visa and MasterCard are accepted.
Qatar University will not collect or store any credit/debit card numbers or expiry dates.
All e-commerce stores will adhere to Qatar University’s terms and conditions.
All transactions will be processed in Qatari Riyals.
Refund Policy
No refund for educational/course material (books, online subscription, etc…)
| 1 to 20 Training Days | 3 Days Before the program starts | 80 % |
| After attending the first training day of the Course | 60 % |
| After attending the second training day of the course | 50 % |
| After attending the third training day of the Course | No Refund |
| More than 30 Training Days | 3 days Before the program starts | 80 % |
| After attending the first three training days of the Course | 60 % |
| After attending the fourth training day of the Course | 50 % |
| After attending the fifth training day of the Course | No Refund |
| Course Canceled by Center For Entrepreneurship | 100 % |
Important: By submitting a payment through Center for Entrepreneurship online-payments site you are agreeing to these terms and conditions. If you do not accept these terms, please do not proceed with the submission of your payment.