Student Auxiliary Services

Welcome to the Student Campus Card (SCC) Service

The SCC service provides the official identification card for enrolled students at Qatar University. The campus card is mandatory for all students and facilitates their access to a full range of facilities and services across campus.

 

Campus Card Uses

The Campus Card is used for all services available at the university.

How to obtain your campus card?

Please note that only the first issuance of the Campus Card is free of charge, then will be charged by QAR 50 for any issuance for it (if any)

All QU active students may apply online for their student campus card. Please read the following instructions:

1. Please complete the online Campus Card request and enter the username and password you used to access your QU email.
• View the How to upload your photo guide.
• View the photo requirements.
2. Please ensure to check your email to get the photo approval email before you book an appointment for card issuance through the Appointment Manager System. You may go through the step-by-step for more details. After receiving the photo approval email, you can apply for an appointment for the following day as the cards are prepared in advance.
3. If your card validity is expired, you can still use it and there is no need to get a new one.
   
4. Present your Qatari ID or passport for identification to receive your Campus ID Card.
5. Bringing a companion into the Section is not allowed, except for students with special needs.

Contact Us:

Email: campuscards@qu.edu.qa Phone: 44035924 Location Female Students: Student Affairs Building (I11), First Floor, C-250 Male Students: Student Affairs Building (I11), First Floor, C-204

Qatar University provides lockers service for the students to facilitate the daily storage of learning materials and materials related to their studies. The Student Auxiliary Services Section supervises the lockers to ensure the proper use of university’s property according to the service policies as well as the university’s security and safety procedures and regulations.

How to apply for Locker Services?

1. The student should review the locker location in the building he/she wants to subscribe in it before the applying process.
   
2. The students should apply electronically for the locker service through My Banner systemaccording to the specific period announced by the Student Auxiliary Section in each semester (Instructions Guide).
   
3. The student should visit the section to collect the key during the specific period announced in each semester.
   
4. Payment Methods: students can pay the locker service fees through the e-payment system which is available 24/7, or at the treasury office in the Student Affairs Building (I11). Note: the fees are imposed at the end of each semester.
   

Conditions and restrictions for using lockers

1. Using the locker to keep study materials and any materials related to it.
2. The students must ensure that the locker is locked properly and the key is removed from the lock.
   
3. Do not keep non-educational materials in the locker.
4. Do not copy or share your locker keys with anyone.
   
5. Unsubscribe Period: The locker must be cleared and the key must be returned to the section during the specific period announced by the section each semester.
6. In Emergency Cases (or in case of policies violation): the Student Auxilisry Section has the right to open the student locker without the student permission.
7. Graduate Clearance (or Student Withdraw):
• The student must apply electrically for clearance request through My Banner system.
  
• the student must return the locker key to the Student Auxiliary Section either by visiting the section or delegating another person to proceed the clearance request.
  
• In case of the third-party delegation: the student should send an email from his/her QU student email mentioning the delegated person to proceed the clearance request.
  

General Policies for Lockers Service

1. Students are allowed to subscribe to a maximum of two lockers according to the following restrictions:
   • Male: One locker is in the student activity building (Male) and the other is in the student's college.
   • Female Students: One locker is in the Student Activity Building (C05), or the Women Main Building C04, or Women’s Sports Facility (D03),or Female Classrooms Building (GCR) (D06), and the other in the student's college.
2. The student is not allowed to change his/her locker (during the semester) unless the locker is damaged.
3. The student can apply for key replacement for his/her locker. (Guide Instructions)
4. Locker Service Unsubscribe: at the end of each semester, it is allowed for the students who want to unsubscribe from the locker service (during the announced period) to proceed according to the following:
   • The student must clear the locker and keep it clean.
   • The student must take two photos for the locker; one from inside showing the locker clearance from any belongings and another from outside showing the locker number and which building; then sending them to the locker service email: student.lockers@qu.edu.qa
   • The student must return the locker key to the Student Auxiliary Services Section during the specified period and dates announced by the section.
   • If the student lost the locker key and his/her belongings are inside, the student must visit the Student Auxiliary Services Section during the specified announced period then the section’s staff will coordinate to solve the case.
   • Lost Key fees QAR 50 will be charged (for each locker) to be paid, and then the section will cancel the subscription and approve the clearance.
     

If the locker key is lost and there are items inside:

1. The student has to come to the Student Auxiliary Services Section according to the specified periods and dates announced by the section and notify the employee, after that coordination will be made with you to vacate the locker.
2. A key loss fee of 50 riyals will be charged for each locker to be paid, and then the section will cancel the subscription and approve the clearance.

If the student lost the locker key and his/her are not inside:

1. The student must send an email from his/her student university email to the locker service email student.lockers@qu.edu.qa during the specified periods and dates announced by the section.
   
2. A key loss fee of 50 riyals will be charged for each locker to be paid, and then the section will cancel the subscription and approve the clearance.

Service fees:

• The locker subscription service fee is 25 Qatari riyals per semester.
• The application fee for a replacement lost key is 25 Qatari riyals (in the event that the key is lost by the student and the locker subscription service is still active).
  
• A fine of 50 Qatari riyals for losing the key (in case the student wants to cancel the locker subscription or apply for clearance and the locker key cannot be returned).