The Institutional Quality Management section:
- Governs Institutional Quality Management activities, such as:
- Ensuring the implementation of Institutional Quality Management plans, in coordination with QU units.
- Aiding QU units in their activities within the university, to ensure that such activities are consistent and responsive to QU’s strategy.
- Assisting and recommending modification of service delivery and processes in coordination with QU units, in order to ensure that they adhere to the principles of quality management.
- Guiding and facilitating the implementation of management system standards through the implementation of relevant ISO certifications.
- Administering Administrative Unit Review (AUR) to foster units’ continuous improvement.
- Establishes and disseminates a culture of Institutional Quality Management and excellence throughout the QU community.
The Institutional Risk Management section:
- Develops Risk Management (RM) frameworks and plans and ensures alignment with QU’s risk appetite and regulatory requirements.
- Ensures that sufficient support is provided to QU units in identifying existing or potential key threats and opportunities.
- Establishes and maintains proper documentation and maintenance of the university risk register.
- Reports on risk activities to executive management on a regular basis, ensuring accurate and timely reporting.
- Ensures effective communication of RM escalation procedures with risk owners and champions across QU.
- Provides necessary awareness and training sessions to risk owners and champions, as well as to the wider QU community, on how to undertake RM processes on an ongoing basis.
- Establishes and disseminates a culture of Institutional Risk Management and excellence across the QU community.
Related Processes
Attain ISO Certification
Business Process Management
Administrative Unit Review
Risk Management