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    Quality Certificates

    Facilities and General Services Department adopts the best international practices in its management system and services. The Department has obtained several ISO certifications, confirming its adherance to quality and facilities management standards, occupational health and safety protocols, and compliance to environmental management standards.

    ISO 18295-1 Customer Contact Centre Certificate

    ISO 9001 Quality Management System Certificate

    ISO 41001 Facility Management System Certificate

    ISO 14001 Environmental Management System Certificate

    ISO 45001 Occupational Health and Safety Management System Certificate