Project Management Service

Customers:

Faculty and Staff of Qatar University

Description:

Purchasing new Equipment, Software License and renewal of an existing software license.

Benefits & Features:

• Centralize request communications through one channel – EPM - Enterprise Project Management portal
• Proper evaluation of the request through ITS management committee
• Facilitate the process from the requestor to procurement department.

Access Request:

Software and Hardware can be requested by initiating a request through EPM- Enterprise Project Management portal

Availability & Support:

• EPM portal is available on campus and off campus via VPN
• For service support kindly contact ITS Helpdesk (helpdesk@qu.edu.qa)

Service Exclusions:

• Project related request should be submitted as a business case

Customers:

Faculty and Staff of Qatar University

Description:

Purchase of support contract or renewal of an existing support contract by same or different vendor.

Benefits & Features:

• Centralize requests communications through one channel – EPM - Enterprise Project Management portal
• Proper evaluation of the request through ITS Mgt committee
• Facilitate the process from the requestor to procurement department

Access Request:

• Support contract can be requested by initiating a request through EPM- Enterprise Project Management portal
• For service support kindly contact ITS Helpdesk (helpdesk@qu.edu.qa)

Availability & Support:

• EPM portal is available on campus and off campus via VPN

Service Exclusions:

Project related request should be submitted as a business case.

Customers:

Faculty and Staff of Qatar University

Description:

• Project management is the application of processes, methods, knowledge, skills and experience to achieve the project objectives.
• Project Manager to manage project resources, schedule and cost to meet project scope and objectives

Benefits & Features:

• Full understanding of the goals and objectives of the project
• Effective decision making
• Monitoring the progress of the project through the various phases
• Controlling Project scope and tracking schedule
• Managing project quality, risks, communication, change and stakeholders including project team.

Access Request:

Business Cases can be submitted through EPM Portal to turn to be Projects

Availability & Support:

Within Project Lifecycle

Service Exclusions:

Non-IT related Projects

Customers:

Faculty and Staff of Qatar University

Description:

Outsourced projects will go through tendering process including creating of an RFP, reviewing proposals, awarding vendors, managing payments to vendors.

Benefits & Features:

• Procurement management including bidder conferences and preparation of tender documents
• Full understanding of the goals and objectives of the project
• Effective decision making
• Monitor the progress of the project through the various phases
• Controlling Project scope and tracking schedule
• Managing quality, risks, communication, change and stakeholders including project team.
• Manage vendors and release payments.

Access Request:

Business Cases can be submitted through EPM Portal to turn to be Projects

Availability & Support:

Within Project Lifecycle

Service Exclusions:

Non-IT Projects

Customers:

Faculty and Staff of Qatar University

Description:

Providing Project Management training to QU members. The training includes EPM training, Fundamentals of Project Management, Guiding people to get the PMP Certification.

Benefits & Features:

• Provide EPM training
• Provide Project Management Training
• Guide to PMP Certification

Access Request:

• Manual guides are available on EPM
• Procedures for PMO process are available on EPM
• While announcing Project Management Training when available

Availability & Support:

During training time slot.

Service Exclusions:

Only related Project Management Training.