Student Auxiliary Services

Welcome to the Student Campus Card (SCC) Service

The SCC service provides the official identification card for enrolled students at Qatar University. The campus card is mandatory for all students and facilitates their access to a full range of facilities and services across campus.

 

Campus Card Uses

The Campus Card is used for all services available at the university.

How to obtain your campus card?

Please note that only the first issuance of the Campus Card is free of charge, then will be charged by QAR 50 for any issuance for it (if any)

All QU active students may apply online for their student campus card. Please read the following instructions:

1. Please complete the online Campus Card request and enter the username and password you used to access your QU email.
• View the How to upload your photo guide.
• View the photo requirements.
2. Please ensure to check your email to get the photo approval email before you book an appointment for card issuance through the Appointment Manager System. You may go through the step-by-step for more details. After receiving the photo approval email, you can apply for an appointment for the following day as the cards are prepared in advance.
3. If your card validity is expired, you can still use it and there is no need to get a new one.
   
4. Present your Qatari ID or passport for identification to receive your Campus ID Card.
5. Bringing a companion into the Section is not allowed, except for students with special needs.

Contact Us:

Email: campuscards@qu.edu.qa Phone: 44035924 Location Female Students: Student Affairs Building (I11), First Floor, C-250 Male Students: Student Affairs Building (I11), First Floor, C-204

Qatar University provides lockers service for the students to facilitate the daily storage of learning materials and materials related to their studies. The Student Auxiliary Services Section supervises the lockers to ensure the proper use of university’s property according to the service policies as well as the university’s security and safety procedures and regulations.

How to apply for Locker Services?

1. Review the location of the locker to be subscribed to and inspect it before applying for it.
2. The request has to be submitted electronically according to the specified date announced by the Student Auxiliary Services Section for each semester, kindly see the Instructions Guide.
3. Receiving the locker key has to be at the allocated periods and dates announced by the Student Auxiliary Services Section for each semester.
   
4. Students can pay the locker service fees through the e-payment system , which is available 24/7, or at the treasury office in the student activities building (Male and Female).

Conditions and restrictions for using lockers

1. Using the locker to keep study materials and any materials related to it.
2. Secure the locker with the key and do not leave the key in the lock.
3. Evacuating the locker according to the specified time before the end of the announced period for returning the keys, in case the student wishes to cancel the subscription.
4. An authorized third party is permitted to apply the clearance request form on behalf of a student; however, the third party must show his/her Qatari ID card and sign the clearance request form on behalf of the student.
5. Do not put non-educational materials in the locker.
6. Do not to hand over the key to anyone else.
7. Do not make copies of the key and hand it to anyone else.
8. Do not keep food and drinks inside the locker.
9. In the event of any violation of the conditions and restrictions of the locker service, or in case of emergency, the Student Auxiliary Services Section (the locker service) has the right to open the locker without referring to the owner of the locker.

General Policies for Lockers Service

1. Students are allowed to subscribe to a maximum of two lockers according to the following restrictions:
   • Male: One locker is in the student activity building (Male) and the other is in the student's college.
   • Female: One locker is in the student activity building (Female), the Women's College of Science, or the women's Main Building, and the other is in the student's college.
2. Students will not be allowed to change the locker unless there is an actual issue with the locker.
3. Students are allowed to have an extra key that can be requested through the Banner Self-Service System; kindly see the instruction guide.
4. Students can request a replacement for a lost key through the Banner Self-Service System; kindly see the instruction guide.
5. At the end of each semester, students who want to cancel their subscription or need a Clearance, have to do the following:
   • Clear the locker and leave it clean.
     
   • Take two pictures of the locker, one picture from the inside and the other picture of the locker door showing the locker number.
   • Return the key to the Student Auxiliary Services Section according to the specified periods and dates announced by the section, by showing the employee the pictures taken of the locker. In the absence of the two pictures of the locker or if the locker is not clean, the return of the key will not be accepted; therefore the subscription will not be cancelled.
6. Students subscribed to the Locker Service, who wish to cancel their subscription or apply for a clearance request from Qatar University, must empty the locker of all belongings and return the key to the Student Auxiliary Services Section during the cancellation period specified by the section. Please note that the section reserves the right to open and clear the lockers of any belongings after the cancellation period without referring to the student, and the belongings will be transferred to the relevant authorities.

If the locker key is lost and there are items inside:

1. The student has to come to the Student Auxiliary Services Section according to the specified periods and dates announced by the section and notify the employee, after that coordination will be made with you to vacate the locker.
2. A key loss fee of 50 riyals will be charged for each locker to be paid, and then the section will cancel the subscription and approve the clearance.

If the key to the locker is lost and there are no items inside:

1. Sending an e-mail from the student university e-mail to the locker service e-mail according to the specified periods and dates announced by the section.
2. A key loss fee of 50 riyals will be charged for each locker to be paid, and then the section will cancel the subscription and approve the clearance.

Service fees:

• The locker subscription service fee is 25 Qatari riyals per semester.
• The application fee for an additional key is 15 Qatari riyals (in case the student requests an additional key).
• The application fee for a replacement lost key is 25 Qatari riyals (in the event that the key is lost by the student and the locker subscription service is still active).
• A fine of 50 Qatari riyals for losing the key (in case the student wants to cancel the locker subscription or apply for clearance and the locker key cannot be returned).